Frequently Asked Questions
Fast Answers to Common Issues

Online Safety

One of the things that I always have to ask myself before I hand over my financial information to any website - even if it's through a respected payment processor like PayPal, is, when I finish sending my hard earned money to this guy/business... Is it going to be SAFE, and are they actually going to send what I paid for?

1. Your Financial Information is Safe - We utilize paypal for processing our payments. What this means, is that your financial information will be heavily guarded by one of the world's largest online payment processors and their huge team of well-paid security experts. Paypal is owned by eBay.

2. We have been in business for 5 years, and here's how you can contact us - I do what I can to make sure you know that when we say we're commited to customer service, and to making sure that you get what you paid for (and a lot more!). If you have ANY questions or need help, please call us (888) 638-9590 or contact us through our help desk site at MadscienceSupport.com. We may take up to 48 hours to get back to you as a fair warning, but we usually respond much faster.


Customer Support

Having problems with an order, downloading, whatever... No problem! If you need help - we're here for you.

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